How to I reschedule my booking?Updated 4 days ago
Booked the wrong date or had a change of plans? We understand that plans can change, and we’re here to make it as easy as possible for you to adjust your tour date. Here’s a quick guide on how to change your tour date with two simple options. Keep in mind that certain tours, like Colosseum Tours or Private, may have special terms and conditions, so be sure to review those before making any changes.
Option 1: Change Your Tour Date via ‘My Orders’ on Our Website
The fastest and easiest way to change your reservation is to cancel and rebook using the My Orders on our website.
1. Confirm Availability
Before proceeding with the cancellation, check the availability for your preferred new date and start time to ensure your desired slot is open.
2. Log In to Your Account
Visit our website and log in to your account. Go to ‘My Orders’ to view your upcoming tours. Select the tour you need to change, follow the cancellation process, and then proceed to rebook the tour for your desired date.
3. Rebook for the New Date
After confirming availability and canceling the current booking, rebook the tour for your preferred date by following the usual booking steps.
Option 2: Contact Our Customer Experience Team
Contact Us for Assistance
You can also send am essage our Travel Experts at using the "Contact" form found at the bottom of this page with your booking number, the name of the tour, and your preferred new date. If availability permits, we’ll assist you in moving your reservation to the new date.