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Managing Your Reservation

How can I remove guests from my reservation?

The easiest and fastest way to remove people from your reservation is to rebook! Make a new reservation for the updated number of participants for the same tour. Then, follow the steps to cancel your previous reservation. Remember to check the Cancel

How can I add participants to my reservation?

To include more participants, please create a new booking for the additional individuals. Unfortunately, we cannot add participants to an existing booking as we do not save payment details after purchase for security purposes. Then, contact using the

I am having trouble signing into my account

Encountering issues with logging into your account can be frustrating, but we're here to assist you every step of the way. If you're having trouble accessing your account on our website, follow these simple steps to regain access and get back to plan

Can I change the email on my account?

If you need to change the email associated with your account, there are 2 options. Create a New Account with the New Email: While this option is quick, please note that it results in a new account with a separate history. If you currently have tours

How can I cancel my reservation?

At The Tour Guy, we understand that plans can change, and we strive to make the cancellation process as straightforward as possible. To cancel a tour booked through our website, follow the steps below. Please note that some tours may have special can