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Confirmations, Tickets, and Vouchers

How do I access my voucher?

You can access your voucher from your confirmation sent from [email protected] at the time of booking. Be sure to check your spam, junk, or promotions folder if you don't see it in your primary inbox. You can  access your voucher at any time by log

Where is my voucher or confirmation email?

Following your booking, you can expect to receive an email within 5 minutes containing your receipt and voucher confirmation. Please check your spam folder or the ‘promotions’ tab, as our emails may occasionally land there. Search for info@thetourguy

Do I need to purchase tickets in addition to my tour?

No, all of our tours and experiences are designed to be all-inclusive, meaning entrance tickets for the attractions in your package are fully covered. Many of our tours even come with skip-the-line access, saving you time and enhancing your experienc

Are tickets included in the price of the tour?

Yes, all of our tours and experiences are all-inclusive, meaning entrance tickets for the attractions in your package are fully covered. Many of our tours even offer skip-the-line access, saving you time and enhancing your experience. In the rare cas

Do I need to print my voucher?

No, you don't need to print your voucher! For a more sustainable option, simply show it on your phone to our friendly staff at the meeting point. However, if you prefer to have a printed copy, that’s perfectly fine too.