Booking Your Experience

Do the prices include tickets, taxes & fees?

Yes, the price of our tours include all mentioned ticket entry and relevant taxes and fees. We process all payment in USD.

Booking for Large Groups

At The Tour Guy, we understand that organizing large group travel experiences requires careful planning and coordination. To simplify the process and take away some of the stress, we've created a straightforward guide to assist you in booking tours f

Can I book over the phone?

The fastest and easiest way to book is always directly on our website. This allows you to book exactly what you’re looking for and reserve your space before it sells out. Of course, we have Travel Experts available for additional assistance after boo

Do you offer hotel pickup?

We do not offer private transfers unless they are already included as part of a tour. You can find out if your tour includes hotel pickup by checking the inclusions section of the tour's description. Look for "What you get with this tour." If you've

Can I customize my tour?

At The Tour Guy, we strive to provide exceptional and memorable tours across Europe, carefully curated to showcase the best each destination has to offer. While we don't currently offer fully customized tours, we'd like to guide you through our exist

Why am I seeing different prices on a tour?

When planning your travel adventures, you might have noticed that the cost of a tour varies depending on the date you choose or when you book. Here's a comprehensive guide to help you understand why tour prices fluctuate and how it can impact your ov

How do I book using my credit or gift card?

Do you have credit or gift card with The Tour Guy but are unsure how to access and use it? This guide provides step-by-step instructions to ensure a seamless experience as you utilize your credit for an unforgettable journey. Before you begin, make s

Can I change the language of my tour?

Our tours are exclusively conducted in English to ensure a seamless and immersive experience for all participants. For groups exceeding six people on tour, complimentary headsets are provided to enhance the quality of the guided experience. We are un

What if a tour is unavailable?

Our website provides real-time availability for all our activities. To check availability for the tour you're interested in, select the number of participants and your desired date. On the calendar, available dates will be marked with a blue or green

Do you offer excursions for cruise passengers?

We do offer a curated selection of exclusive Shore Excursions tailored just for Cruise Passengers. You can find our Shore Excursions in each city listed below. Simply click on the name of the city or country and it will take you directly to our websi

Handicap Accessible Tours

At The Tour Guy, we are committed to providing enriching travel experiences for all our guests. For those with mobility concerns, we understand the unique challenges that may arise when exploring historical sites and landmarks. In our effort to make

Can I bring my children to Rome?

Traveling with children requires careful planning and finesse, and at The Tour Guy, we want to ensure that your family's experience in Rome is both enjoyable and tailored to fit the needs of your entire family. Here are some of our essential tips fo

Can I bring my children to Florence?

Embarking on a family adventure to Florence? At The Tour Guy, we're dedicated to making your experience in this enchanting city both delightful and family-friendly. Here are some essential tips for an unforgettable journey with your little ones:. Ex

What is the Wishlist and how do I use it?

Embarking on your dream journey is now more seamless than ever with our user-friendly 'My Wishlist' feature. Designed to enhance your trip planning experience, this tool allows you to curate a personalized collection of your favorite tours. In this g

Can I bring my children to Paris?

Embarking on a family adventure to Paris? At The Tour Guy, we're committed to ensuring your experience in this captivating city is not only delightful but also family-friendly. Here are some essential tips for an unforgettable journey with your littl

What is the maximum group size?

The maximum group size is indicated under the available start times for the tour. It's essential to be aware that, on occasion, this figure may be subject to change due to extenuating circumstances. While we make every effort to adhere to the specifi

My friend and I booked the same tour separately—how can we make sure we are on the same group?

If you and your friend have booked separately but wish to be in the same tour group, don't worry! Simply contact us with the booking numbers and the name for both reservations. Our team will make every effort to accommodate your request and ensure th

What is the difference between small group tours, semi-private tours and private tours?

The main distinctions between a small group tour, private tour and semi-private tour lie in the size of the participant group, the level of exclusivity and the overall experience. Small Group Tours accommodate a limited number of participants and are